A newcomer to triaging bugs but trying to help in any way possible. Feel free to let me know if I haven't followed a bug procedure for your particular area, all feedback is welcomed.

A reasonably experienced user of Ubuntu now, I have it installed across roughly 70 machines (workstations and servers) that I manage. This includes updates to machines without internet connectivity, integration with Active Directory (Win2k3), integration with Exchange 2003 and some management of different profiles for different users (via Sabayon).